All Systems Operational

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Directa24 status page for real-time and historical data on system performance.

Cashin APIs Operational
90 days ago
99.99 % uptime
Today
Cashout APIs Operational
90 days ago
99.99 % uptime
Today
Payment Pages Operational
90 days ago
100.0 % uptime
Today
Merchants Portal Operational
90 days ago
100.0 % uptime
Today
Payment methods Operational
90 days ago
99.93 % uptime
Today
Brazil - Banco do Brasil Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco Original Operational
90 days ago
99.79 % uptime
Today
Brazil - Banrisul Operational
90 days ago
99.79 % uptime
Today
Brazil - Boleto Operational
90 days ago
100.0 % uptime
Today
Brazil - Bradesco Operational
90 days ago
99.92 % uptime
Today
Brazil - Caixa Operational
90 days ago
99.99 % uptime
Today
Brazil - Itaú Operational
90 days ago
99.69 % uptime
Today
Brazil - PicPay Operational
90 days ago
99.84 % uptime
Today
Brazil - Pix Operational
90 days ago
99.79 % uptime
Today
Brazil - Santander Operational
90 days ago
99.93 % uptime
Today
Chile - Webpay Operational
90 days ago
99.99 % uptime
Today
Colombia - Baloto Operational
90 days ago
100.0 % uptime
Today
Colombia - Efecty Operational
90 days ago
100.0 % uptime
Today
Colombia - Mastercard Operational
90 days ago
100.0 % uptime
Today
Colombia - PSE Operational
90 days ago
99.9 % uptime
Today
Colombia - Visa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Mastercard Operational
90 days ago
100.0 % uptime
Today
Ecuador - Visa Operational
90 days ago
100.0 % uptime
Today
India - NetBanking Operational
90 days ago
100.0 % uptime
Today
India - PhonePe Operational
90 days ago
100.0 % uptime
Today
India - UPI Operational
90 days ago
99.96 % uptime
Today
Kenya - M-Pesa Operational
90 days ago
100.0 % uptime
Today
Mexico - Mastercard Operational
90 days ago
100.0 % uptime
Today
Mexico - OXXO Operational
90 days ago
100.0 % uptime
Today
Mexico - Spei Operational
90 days ago
100.0 % uptime
Today
Mexico - Visa Operational
90 days ago
100.0 % uptime
Today
Panama - Mastercard Operational
90 days ago
100.0 % uptime
Today
Panama - Visa Operational
90 days ago
100.0 % uptime
Today
Peru - Mastercard Operational
90 days ago
100.0 % uptime
Today
Peru - PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
Peru - Visa Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
External Providers Operational
AWS cloudfront Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
Google Cloud Platform Cloud Developer Tools Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Compute Engine Operational
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Cashin APIs Response Time ?
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Cashin Apdex ?
Fetching
Cashout APIs Response Time ?
Fetching
Cashout Apdex ?
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Merchant Panel Response Time ?
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Past Incidents
Aug 5, 2021
Resolved - This incident has been resolved.
Aug 5, 11:06 UTC
Update - We are continuing to monitor for any further issues.
Aug 5, 01:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 00:34 UTC
Investigating - We are currently investigating this issue.
Aug 4, 23:16 UTC
Aug 4, 2021
Resolved - This incident has been resolved.
Aug 4, 21:03 UTC
Update - We are continuing to investigate this issue, PhonePe is also affected.
Aug 4, 16:54 UTC
Investigating - We are currently investigating this issue.
Aug 4, 15:16 UTC
Aug 3, 2021
Resolved - This incident has been resolved.
Aug 3, 16:01 UTC
Monitoring - Banco do Brasil systems are now stable.
We will continue monitoring for any further issues.
Aug 3, 15:02 UTC
Identified - We would like to inform you that Banco do Brasil systems are currently presenting intermittent errors that could affect Banco do Brasil and Pix payments generation and approvals.
We are already working upon it.
Aug 3, 14:55 UTC
Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021
Resolved - This incident has been resolved.
Jul 29, 21:42 UTC
Monitoring - We are observing the conversion rates getting back to normal values.
We are continuing to monitor for any further issues.
Jul 29, 21:14 UTC
Identified - We would like to inform you that an instability with Banco Estado in Chile is resulting in errors while trying to pay with cards issued by them, affecting the overall conversion rates of the payment method WebPay.
We are closely monitoring the situation for any improvements.
Jul 29, 19:04 UTC
Jul 28, 2021
Resolved - This incident has been resolved.
Jul 28, 11:37 UTC
Update - We are continuing to work on a fix for this issue.
Jul 28, 09:06 UTC
Identified - We would like to inform you that we are observing a delay on the bank's end while approving transactions
paid with Itaú in Brazil.
We will continue monitoring for any improvements.
Jul 28, 05:00 UTC
Jul 27, 2021
Completed - The scheduled maintenance has been completed.
Jul 27, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 20:30 UTC
Scheduled - SBI Internet Banking & Mobile Banking services will not be available
Jul 27, 12:19 UTC
Jul 26, 2021
Completed - The scheduled maintenance has been completed.
Jul 26, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 04:00 UTC
Scheduled - We would like to inform you that PagoEfectivo has scheduled a maintenance window on its services for the next Monday, July 26 starting at 04:00 AM GMT lasting for up to 2 hours. During this period, the generation of deposits with the payment method PagoEfectivo may suffer intermittences as well as delays in the approvals.
Jul 21, 20:05 UTC
Jul 25, 2021
Resolved - This incident has been resolved.
Jul 25, 14:48 UTC
Monitoring - Banco do Brasil APIs are back to normal and approvals are now occurring as expected.
We will continue monitoring for any further issues.
Jul 25, 14:31 UTC
Identified - We would like to inform you that Banco do Brasil APIs are currently unavailable resulting in errors while trying to create and approve deposits made with the PIX flow.
We will provide another update as soon as we see any signs of improvements.
Jul 25, 14:09 UTC
Completed - The scheduled maintenance has been completed.
Jul 25, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 05:03 UTC
Scheduled - We would like to inform you that due to a scheduled maintenance by PSE on next Sunday, July 25 between 05:00 and 08:00 AM GMT, the payment method PSE might present intermittences in the generation and approval of the deposits.
Jul 23, 19:25 UTC
Completed - The scheduled maintenance has been completed.
Jul 25, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:30 UTC
Scheduled - We would like to inform you that on next Sunday, July 25 between 00:30 and 03:00 AM GMT we will undergo a maintenance on the Caixa Deposit method, which could result in instabilities while generating payments. Approvals will occur as usual.
Jul 23, 22:04 UTC
Jul 24, 2021
Completed - The scheduled maintenance has been completed.
Jul 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:02 UTC
Scheduled - We would like to inform you that PagoEfectivo has scheduled a maintenance window on its services for the next Saturday, July 24 starting at 06:00 AM GMT during up to 4 hours and on Monday, July 26 starting at 04:00 AM GMT lasting for up to 2 hours. During these periods, the generation of deposits with the payment method PagoEfectivo may suffer intermittences as well as delays in the approvals.
Jul 21, 20:03 UTC
Jul 23, 2021
Completed - The scheduled maintenance has been completed.
Jul 23, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:00 UTC
Scheduled - SBI Internet Banking & Mobile Banking services will not be available
Jul 23, 14:41 UTC
Resolved - This incident has been resolved.
Jul 23, 14:11 UTC
Monitoring - Conversion rate of PhonePe is getting back to normal values.
We will continue monitoring.
Jul 23, 13:31 UTC
Update - We are continuing to investigate this issue
Jul 23, 09:59 UTC
Investigating - We are currently investigating a decrease in the conversion rates of PhonePe.
Jul 23, 07:48 UTC
Resolved - We confirm that the issue with PIX is no longer occurring and all pending payments were completed.
We are resolving this incident.
Jul 23, 01:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 01:08 UTC
Update - UPDATE: We are continuing to see delays with PIX payments.
Jul 23, 00:15 UTC
Identified - We would like to inform you that we have identified a delay from the bank side to approve deposits paid via Pix.
We will provide another update as soon as possible.
Jul 22, 23:24 UTC
Jul 22, 2021
Resolved - This incident has been resolved.
Jul 22, 17:00 UTC
Identified - We would like to inform you that we have identified an issue with Banco Estado in Chile, resulting in failures on WebPay transactions paid with cards issued by them.
We will continue monitoring this issue for any improvements.
Jul 22, 16:18 UTC
Resolved - This incident has been resolved.
Jul 22, 17:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 16:44 UTC
Identified - We would like to inform you that Caixa's home banking is having an issue resulting in delays approving payments.
We will provide an update as soon as we have any news.
Jul 22, 16:36 UTC
Resolved - This incident has been resolved.
Jul 22, 15:08 UTC
Monitoring - Conversion rates are getting back to normal values.
We will continue monitoring for any further issues.
Jul 22, 13:59 UTC
Investigating - We are currently investigating this issue.
Jul 22, 13:19 UTC