All Systems Operational

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Directa24 status page for real-time and historical data on system performance.

Cashin APIs Operational
90 days ago
99.99 % uptime
Today
Cashout APIs Operational
90 days ago
100.0 % uptime
Today
Payment Pages Operational
90 days ago
99.99 % uptime
Today
Merchants Portal Operational
90 days ago
100.0 % uptime
Today
Payment methods Operational
90 days ago
99.7 % uptime
Today
Brazil - Banco do Brasil Operational
90 days ago
99.95 % uptime
Today
Brazil - Banco Original Operational
90 days ago
99.95 % uptime
Today
Brazil - Boleto Operational
90 days ago
100.0 % uptime
Today
Brazil - Bradesco Operational
90 days ago
99.85 % uptime
Today
Brazil - Caixa Operational
90 days ago
99.67 % uptime
Today
Brazil - Itaú Operational
90 days ago
99.86 % uptime
Today
Brazil - Pix Operational
90 days ago
99.41 % uptime
Today
Brazil - Santander Operational
90 days ago
99.96 % uptime
Today
Chile - Webpay Operational
90 days ago
99.9 % uptime
Today
Colombia - PSE Operational
90 days ago
100.0 % uptime
Today
India - NetBanking Operational
90 days ago
100.0 % uptime
Today
India - PhonePe Operational
90 days ago
99.82 % uptime
Today
India - UPI Operational
90 days ago
100.0 % uptime
Today
Kenya - M-Pesa Operational
90 days ago
100.0 % uptime
Today
Mexico - OXXO Operational
90 days ago
96.83 % uptime
Today
Peru - PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
Payouts Operational
90 days ago
99.99 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
99.98 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
External Providers Operational
AWS cloudfront Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
Google Cloud Platform Cloud Developer Tools Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Compute Engine Operational
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We would like to inform you that next Monday 17th, between 02:00 AM and 08:00 AM GMT, WebPay will be undergoing maintenance tasks which may result in intermittences with the payment service.
Posted on May 14, 19:39 UTC
Cashin APIs Response Time ?
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Cashin Apdex ?
Fetching
Cashout APIs Response Time ?
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Cashout Apdex ?
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Merchant Panel Response Time ?
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Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021
Resolved - This incident has been resolved.
May 13, 17:46 UTC
Monitoring - Pix conversion rate is now within expected values and most banks are able to scan the QR codes.
We will continue monitoring for any further issues.
May 13, 17:13 UTC
Update - We are still seeing low conversion rates with PIX payments because some banks are having issues reading the QR codes.
We are already in touch with the banks. We will update again as soon as possible.
May 13, 13:19 UTC
Identified - We have detected an instability with the bank resulting in low conversion rates.
We will continue monitoring.
May 13, 02:02 UTC
Investigating - We are currently investigating this issue.
May 13, 00:32 UTC
May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Completed - The scheduled maintenance has been completed.
May 7, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 20:30 UTC
Scheduled - Netbanking and MobileBanking App will not be available
May 7, 15:12 UTC
Completed - The scheduled maintenance has been completed.
May 7, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:15 UTC
Scheduled - Netbanking and MobileBanking App will not be available
May 7, 15:40 UTC
Completed - The scheduled maintenance has been completed.
May 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 04:00 UTC
Scheduled - We would like to inform you that on next Friday 05/07, PagoEfectivo will be undergoing maintenance tasks which may result in intermittences while generating payments.
The maintenance window will last 2 hours from 04:00 am GMT to 06:00 am GMT.
May 5, 14:05 UTC
May 6, 2021
Resolved - Everything continues working fine and pending payments were completed as expected. We are resolving this incident.
May 6, 19:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 18:53 UTC
Investigating - We are currently investigating an issue affecting the releases of deposits. We will update again as soon as possible.
May 6, 18:44 UTC
Resolved - This incident has been resolved and all payments are being confirmed on time.
May 6, 13:57 UTC
Monitoring - We are seeing an improvement in the bank, improving approval times.
We will continue monitoring the situation closely.
May 6, 05:09 UTC
Investigating - We would like to inform you that Banco do Brasil is having delays reflecting the latest payments, resulting in longer approval times.
As soon as we have any news we will update this incident back.
May 6, 03:56 UTC
May 5, 2021

No incidents reported.

May 4, 2021
Resolved - This incident has been resolved.
May 4, 12:50 UTC
Identified - We would like to inform you that because of a delay on the bank's end, the release of payments with the method Santander - Brazil can take longer than expected.
We will continue monitoring for improvements.
May 4, 03:55 UTC
May 3, 2021
Completed - The scheduled maintenance has been completed.
May 3, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 19:30 UTC
Scheduled - Online Banking services on BXP channel including login, balance checks and file uploading would be unavailable
Apr 30, 19:33 UTC
May 2, 2021