We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Apr 21, 2024 - 11:06 UTC
Update
We would like to inform you that Banco Bancolombia is currently presenting issues on their side resulting in intermittences on the approval of payments through PSE. All D24 services are fully functional. We are closely monitoring the situation and will update this incident as soon as we have any news.
Posted Apr 21, 2024 - 10:20 UTC
Identified
We would like to inform you that ACH Colombia is currently facing issues on their side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational. We are closely monitoring the situation and will update this incident as soon as we have any news.
Posted Apr 21, 2024 - 07:34 UTC
This incident affected: Payment methods (Colombia - PSE).